Innovation for Investigator Regulatory Technology: eReg & eISF

How we help

Complion helps clinical research sites, trial sponsors, and CROs start studies faster for patients in need. 

Our purpose-built solutions for eRegulatory and Investigator Site Files (eISF) enables real-time regulatory compliance and risk-reduction in study startup, monitoring, audit, inspections, and closeout. 

Our technology is built with regulatory best practices and standards, integrations, validation materials, and can be live in as little as 4 weeks. 

We believe in building long-term, holistic relationships with our customers. That’s why we invest in dedicated customer success teams who partner with you from day one to provide a personalized onboarding experience, training, consultation, and support. 

Our Story

Founder Rick Arlow was immersed in clinical research during an NIH-funded MD/PhD medical scientist training program at Case Western Reserve University in Cleveland, Ohio. During his time there, he was shocked to see that leading sites still relied on cumbersome paper binders and manual, redundant processes to ensure regulatory compliance. He witnessed first-hand the negative impact this method had on performance, in regards to study team burden and the ability to start trials at the necessary volume and speed.

Drawing on his engineering background, Rick designed the first eReg / eISF solution to support his research and study team. Through working in close collaboration with leading medical centers, Complion was born.

From our early days, Complion has continued to grow and advance in response to our clients’ needs. We believe in continuous improvement – in our platform and processes, and in ourselves.  

Our Mission

Complion’s goal is to unlock backlogged trials, increase new study starts, and start more trials faster for investigators and their patients by transforming clinical trial site-regulatory compliance.

Our Values

Trust & Transparency

We will act with integrity and honesty.


We are one team and need to be responsible to each other as well as to our customers.

Learning Environment

Our curiosity about the market, what makes our customers successful, and how we improve as individuals will not be satisfied.


We are continuously evolving our solution to meet the current and future needs of our customers.

Owning It

We are responsible for our actions and decisions.


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Interested in a career with Complion?

The team at Complion is passionate and driven, and we are committed to innovation and world-class customer service. Each day brings new challenges and opportunities for growth. Complion offers the right candidate an exciting and fun opportunity to impact our fast-moving, entrepreneurial, and accountable culture. Other benefits include a competitive health / dental / vision plan, 401(k) match, and a generous PTO policy.

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Ready to get started? Request a Demo

Ready to get started? Request a Demo

Request a Demo

See Complion in action!  Request a 30-minute personalized demo and we’ll walk you through how we can deliver industry-leading investigator regulatory solutions for clinical trial sites, sponsors, and CROs.

Subscribe to keep updated on
Complion news

Gain access to free resources and webinars.