We set the standard…
and then established a  new one

Committed to your success

Our Customer Success team supports you every step of the way, from implementing our eRegulatory software to fit your current processes, to ensuring that it meets your needs over the long term. Some of the support we provide includes:

  • Training materials and work instructions customized for your site
  • Training and software validation by experienced professionals
  • Regular Complion-facilitated community forums
  • A searchable online help center with videos, articles, and a template library
  • Live phone and email support
  • Regular software training courses and educational webinars

Unlike other vendors, we also take care of much of the FDA software validation process for you.

What Customers Say

“Complion’s support has been fantastic. They helped me build SOPs and guided me through the setup process.”
Jodie Addington, South Texas Cardiovascular Consultants
“During an FDA surveillance inspection, the inspector was able to collect the required regulatory documents in less than an hour with Complion. And the inspector had no findings.”Susan Bonner, BS, RPh, Regulatory Manager, Tekton Research, Inc.

A collaborative approach to accelerate research

Our team of clinical research professionals and software developers strive to ensure your success. That’s why we encourage  and welcome your ideas and feedback. It’s the only way to develop new software features that enable you to do things more efficiently.
“The Complion platform well thought out and intuitive to use. On top of that, the team they have is absolutely stellar! Their team is receptive to feedback, and keeps in touch regularly to make sure things are going well. Their customer support is top-notch, too. I love working with them, and can’t recommend this team/platform highly enough.”
Brooke Barrick, J Lewis Research, Inc.

What Customers Say

Check out our free educational resources

White Papers

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Clinical research industry experts share ideas and best practices.


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