We set the standard…
and then set a new one


Committed to your success

Our Customer Success team supports you every step of the way, from implementing our software to fit your current processes, to ensuring that it meets your needs over the long term. Some of the support we provide includes:

  • Training materials and work instructions customized for your site
  • Training and software validation by research certified professionals
  • Regular Complion-facilitated community forums
  • Searchable online help center with videos, articles and template library
  • Live chat, email and phone support
  • Regular training courses on the software and educational webinars continuing education credits

Unlike other vendors, we also take care of much of the FDA software validation process for you.


What Customers Say

“Complion’s support has been fantastic. They helped me build SOPs and guided me through the setup process.”
Jodie Addington, South Texas Cardiovascular Consultants

A collaborative approach to accelerate research

Our team of clinical research professionals and software developers is always innovating to do things better and faster. However, we don’t do this alone. We will ask for your input in developing new software and we actually want to hear your feedback and ideas.
“The Complion platform well thought out and intuitive to use. On top of that, the team they have is absolutely stellar! Their team is receptive to feedback, and keeps in touch regularly to make sure things are going well. Their customer support is top-notch, too. I love working with them, and can’t recommend this team/platform highly enough.”
Brooke Barrick, J Lewis Research, Inc.

What Customers Say

Check out our free educational resources

White Papers

We collaborate with leading industry publications to provide insights based on research.

Webinars

Industry experts share ideas and best practices for continuing education credits.

Articles

We provide opinions on hot industry topics and answer your questions.